Select your product, click Add to Cart, proceed to Checkout, fill shipping details, choose payment method, and confirm your order. You will receive an order confirmation after successful placement.
Go to My Orders and open the order details to see live status updates. If a tracking number is available, it will be shown there once your order is shipped.
Return eligibility depends on the product. Items marked as No Return cannot be returned. For returnable products, request within the allowed return window and keep product in original condition with tags and packaging.
We currently support Cash on Delivery (COD) and secure online payment via Razorpay, including cards, UPI, net banking, and supported wallets.
Shipping is free on qualifying higher-value orders. For smaller orders, a standard shipping fee may apply at checkout based on your cart total and delivery location.
Refunds are usually processed within 7-14 business days after return approval. For help with orders, returns, or payments, use the support chat on the website or contact us at info.vibemall@gmail.com.
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