1. INFORMATION WE COLLECT

1.1. Personal Information:

• Name, email address, phone number
• Shipping and billing addresses
• Payment information (processed securely by third-party gateways)
• Profile picture (optional)

1.2. Automatically Collected Information:

• IP address, browser type, device information
• Cookies and tracking technologies
• Pages visited, time spent on site
• Referral sources

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Improve our products and services
• Send promotional emails (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations

3. INFORMATION SHARING

3.1. We DO NOT sell your personal information to third parties.

3.2. We may share information with:

• Service Providers: Payment processors, shipping companies, email services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

4. DATA SECURITY

4.1. We implement industry-standard security measures to protect your data.

4.2. All payment transactions are encrypted using SSL/TLS technology.

4.3. We do not store complete credit card information on our servers.

4.4. Regular security audits are conducted to ensure data protection.

5. COOKIES AND TRACKING

5.1. We use cookies to enhance your browsing experience.

5.2. You can disable cookies in your browser settings, but some features may not work properly.

5.3. Types of cookies we use:

• Essential Cookies: Required for site functionality
• Analytics Cookies: Help us understand user behavior
• Marketing Cookies: Used for personalized advertising

6. YOUR RIGHTS

Under Indian law, you have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing emails
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at support@vibemall.com

7. DATA RETENTION

7.1. We retain your personal information for as long as necessary to provide our services.

7.2. Order history is retained for 7 years for legal and tax purposes.

7.3. Inactive accounts may be deleted after 3 years of inactivity.

8. CHILDREN'S PRIVACY

8.1. Our services are not intended for users under 18 years of age.

8.2. We do not knowingly collect information from children.

8.3. If we discover we have collected data from a child, we will delete it immediately.

9. THIRD-PARTY LINKS

9.1. Our website may contain links to third-party websites.

9.2. We are not responsible for the privacy practices of these external sites.

9.3. We encourage you to review their privacy policies before providing any information.

10. CHANGES TO THIS POLICY

10.1. We may update this Privacy Policy from time to time.

10.2. Changes will be posted on this page with an updated "Last Updated" date.

10.3. Continued use of our services after changes constitutes acceptance.

11. COMPLIANCE WITH INDIAN LAWS

This Privacy Policy complies with:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Consumer Protection Act, 2019

12. CONTACT US

If you have questions about this Privacy Policy or your personal data, please contact:

VibeMall Support
Email: info.vibemall@gmail.com